Counselors mediate on behalf of tenants to resolve emergencies such as illegal eviction, lockout, utility shut-off, or improper seizure of personal property that threaten their housing.
Rental Repair Assistance
Through advocacy and mediation, the Renters’ Rights Assistance Program helps low-income renters enforce their right for repairs of conditions that threaten health or safety.
Eligibility: Crisis intervention clients must be Travis County residents and not exceed income guidelines. Rental repair assistance is available only to Austin residents who do not exceed income guidelines.
Fees: No charge.
Procedures: Call 512-474-1961 for an initial phone interview and assessment.
For those requiring interpreter services, please review our scheduling policy here .