In-House Counseling
The Renters’ Rights Assistance Program provides 30-minute in-house counseling sessions to tenants and landlords who have questions regarding their rights or responsibilities. Counseling, brochures, and other materials are provided to clients in need of more in-depth information than can be provided through telephone counseling.
Eligibility: Unrestricted.
Fees: No charge to income-qualified residents of Travis County. Otherwise, there is a $10 fee.
Procedures: Call 474-7006 to schedule an appointment. Appointments are available Monday through Thursday from 1 p.m. to 4 p.m.
Tenant Information Network
Tenants and landlords can become members of the Tenant Information Network (TIN) which provides printed materials on various tenant-landlord topics. The TIN membership is active for six months and includes three 30-minute counseling sessions and a packet of informational brochures.